Shipping Policy

Customers are responsible for the return shipping costs unless the item is defective or damaged. We recommend using a tracked shipping service for returns to ensure the product is safely returned.

Shipping Policy


What is the estimated shipping time?
We usually ship the product within 2 working days after receiving the order.
What are the delivery charges?
Delivery charge varies with each products or sometimes it depends on offers.
What is the estimated delivery time?
We generally procure and ship the items within the time specified on the product page. Estimated delivery time depends on the courier company availability and the distance between our pickup location to delivery location.
Are there any hidden costs (sales tax, octroi etc) on items sold by Craftzone.in?
There are NO hidden charges when you make a purchase on Craftzone. List prices are final and all-inclusive. The price you see on the product page is exactly what you would pay. Delivery charges are not hidden charges and are charged (if at all) extra depending on the craftzone.in shipping policy.
I need to return an item, how do I arrange for a pick-up?
Returns are easy. Contact Us to initiate a return. You will receive a call explaining the process, once you have initiated a return.

Packaging Details

All orders are carefully packaged to ensure safe delivery. We use eco-friendly packaging materials where possible to minimize our environmental impact. Each product is securely packed to prevent damage during transit, with appropriate cushioning for fragile items.

Delivery Timelines

  1. Processing Time: Orders are usually processed within 1-2 business days.
  2. Domestic Delivery: Standard shipping takes between 5-7 business days, depending on the destination.
  3. Expedited Shipping: Expedited shipping options are available at checkout for faster delivery. The delivery time for expedited orders is typically 2-3 business days within domestic regions.

Tracking Details

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number on the carrier’s website (e.g., India Post, DHL, FedEx, etc.) to track your order in real-time.

If you have any issues with tracking or if you haven’t received your tracking information, please contact our customer support team at [support@craftzon.in].